Privacy Policy

Privacy Policy

Heritage Aluminium Systems Limited

Last updated: February 2026

Heritage Aluminium Systems Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, contact us, or request a quotation.

1. Who We Are

Company name: Heritage Aluminium Systems Limited
Registered address: Rubix House, Broadway, Hyde, SK14 4QF
Email: info@heritagealuminium.com
Phone: 0161 843 2222

We are the data controller for the purposes of UK data protection law, including the UK General Data Protection Regulation (UK GDPR).

2. What Information We Collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Phone number

  • Postcode or address (where relevant to a quotation)

  • Details about your enquiry or project

  • IP address and basic website usage data (via cookies)

3. How We Collect Your Information

We collect information when you:

  • Complete a contact or quote request form on our website

  • Contact us by phone, email, or other means

  • Interact with our website (cookies and analytics)

4. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide quotations

  • Communicate with you about your project

  • Improve our website and services

  • Comply with legal and regulatory obligations

We do not sell your data to third parties.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – where you submit your details via our forms

  • Contract – where processing is necessary to provide a quote or service

  • Legitimate interests – to operate and improve our business

  • Legal obligation – where required by law

6. Data Sharing

We may share your data only where necessary, including with:

  • Website hosting providers

  • IT and system service providers

  • Professional advisers (accountants, solicitors)

All third parties are required to respect the security of your data and treat it in accordance with the law.

7. Data Retention

We only keep your personal data for as long as necessary:

  • Enquiry and quotation data: up to 24 months

  • Contractual and financial records: as required by law

After this period, data is securely deleted.

8. Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise your rights, contact us using the details above.

9. Cookies

Our website uses cookies to improve user experience and track performance. You can control or disable cookies through your browser settings.

For more information, please see our Cookie Policy [if applicable].

10. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

11. Complaints

If you have concerns about how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.